Frequently Asked Questions
Shipping internationally outside of Europe is unfortunately just expensive. I pay about as much for shipping as I have to charge, I'd like to keep my shipping as cheap as possible but unfortunately this is the cheapest I can get at the moment.
Generally orders are shipped out within 7 days but it might take an additional day or two before the tracking code becomes active.
After orders has been sent out, it'll take around 2-4 weeks for them to arrive.
All our posters are printed in standard A3 format, which is 297 x 420 mm, or roughly 11,7 x 16,5 inches on 200g paper with a gold finish.
Right now we're selling posters, keychains, stickers, pins and standees. In the future I'd like to release more keychains & standees while also looking towards doing larger scale things like oppai mousepads or dakimakuras.
Yes, we're able to ship our stuff both inside and outside of Europe.
Inside of Europe you'll have to pay €10 in shipping costs.
Outside of Europe you'll have to pay €15 in shipping costs.
All orders will have a tracking code by default, you should get a followup email with the code within a few days after your order has been placed.
Send us an email detailing your complaint and make sure to include your order number & a picture of the received goods and we'll try to figure something out. This is done on a case-by-case basis. You can reach us at support@mofumerch.com
Within Europe there should be no additional fees.
If you ordered from outside of Europe there might be additional fees depending on where you live.
In the optional order notes just leave the name of the poster that you'd like to have and I'll be sure to include it.
Yes. The buy 3 posters, get 1 extra poster free deal has no limited. When you purchase 6 posters you're entitled to 2 freebies, when you buy 9 you're entitled to 3, etc.
If you have any additional questions that are not covered here, feel free to send an email to support@mofumerch.com and I'll try to get back to you as soon as possible.